Support
Welcome to the customer support page for Petersen Games, where you will find all of the resources needed to answer your questions or solve any issues you may have with our products, web store, Kickstarter campaigns and Pledgemaster pledge manager.
You can contact us directly using the ticket form below. We appreciate your patience.
You can also search through our knowledge base to see if the answer to your question has already been answered.
We gladly support all Petersen Games’ products purchased from authorized retailers. Unfortunately, this means if you purchased your copy from Ebay or another secondhand site, we may not be able to offer support.
NOTICE: Shipping Related Support Issues.
If you are looking for information about an order you have placed, please make sure to read through the Shipping and Returns Information page located here. Pay attention to the notices at the top and the Shipping Time drop down. After reviewing that page, if you still have a question about your order, please submit a ticket with the form below.
If you are a retailer or distributor and want to carry our products click here:
If you are a retailer or distributor and want to carry our products, please contact us at shipping@petersengames.com. If you are a player and would like your local store to carry our products have them contact us at the e-mail above as well. Do NOT send support requests to this e-mail address. Use the support form below.
For review, interview or press Inquires, click here:
For review, interview or press Inquiries ONLY please e-mail marketing@petersengames.com Do NOT send support requests to the marketing e-mail address. Use the support form below.
